Showing posts with label Leadership. Show all posts
Showing posts with label Leadership. Show all posts

Friday, December 9, 2011

Authentic Leadership - The Values of Measuring How Are You Perceived

Corporations keep scorecards, much like statistics on the players in football or baseball. Profitability, sales, new client acquisition, employee retention and position within the market are easy to quantify. But leadership, one of the most important elements in any business, is more challenging to measure. One thing is certain, when a company lacks authentic leadership, you can almost hear the value of that enterprise land with a crash in the marketplace. There are several famous examples and we'll not even start on the current lack of confidence in the banking sector.

In defining a leader, John Maxwell says that if no one follows your leadership, then you aren't really leading, "You are just out talking a walk". Having your name on the door of the 'executive suite' doesn't make you a leader.

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Somewhere in every successful organization are authentic leaders. This person might have a lesser title or no title, but demonstrates true leadership by motivating and inspiring workers. Proving that just because a leader has a title and even the authority it doesn't mean that they'll have people follow them.

Without a doubt, motivation and inspiration are key ingredients in authentic leadership. As is being true to who you are and what's important to you.

You can't give to others what you don't possess for yourself - to attempt to do so is phony and quickly seen for what it is. A leader needs to clearly articulate the corporate values to every employee. Values don't arrive by memo but by example. Given the expressed values of the organization you work for - how many of those do you embody and how much do you see them reflected back in others?. If it's truly important to the leaders of the organization then you'll see them embody it in their behaviour, actions and decision making. All too often I get to see the disconnection, and this has a very real cost.

During his years leading the Disney empire, Michael Eisner took regular walks around the theme parks to see things from the viewpoint of a visitor. Imagine the amazement on the faces of young maintenance workers when they saw Eisner stop to pick up trash. He led by example, showing that he was not too important or too busy to do what he asked of his employees at all levels. Very often it's these small, seemingly inconsequential things that make a huge difference.

Authentic leaders care as deeply about the employees on the shop floor as they do the directors in the boardroom. They realize that titles are what people do, but not who they are. With that understanding, the authentic leader goes about treating each employee as an important player on the larger team.

To keep leadership skills sharp and infuse the corporation with fresh ideas, great leaders are lifelong learners. They invest in their development, this could be reading a book, attending a course or mixing with those whose qualities they aspire to embody. They're also interested in feedback from all levels within the organization and from contacts outside.

Do you know how authentic you are at work? How much of yourself do you really show in your leadership, and how are you perceived? You could ask, and if they trust you, they'll tell you. Then again you could invest in a 360 values based feedback assessment, a powerful and insightful process. It tells you how authentic you really are, what your strengths are, what they'd like you to improve and your range of flexibility in styles of leadership. If, like many top leaders, you're thinking about next years growth, feedback will give you vital information.

Authentic Leadership - The Values of Measuring How Are You Perceived

Ruth Sanderson is a thought leader in the field of Authentic Success. She helps leaders on their path to being fearlessly authentic, being fulfilled in their career and going on to build work places where everyone is engaged in a job that has meaning for them.

For more resources visit http://www.bluepeapod.com

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Monday, November 28, 2011

Is There a Shift Away From Ego-Centric CEOs to More Performance Oriented Leadership?

In addition to such victims of "industry dissonance" as the late Enron founder Kenneth Lay and CEO Jeffrey Skilling, there seems to be a movement, perhaps due to the dramatic economic shifts occurring at the start of the century, in which the status-loving, jet-setting, deal-making celebrities of the 1990s are being replaced by awareness-sensitive leaders who are more performance oriented and less egocentric. Some clear examples of this trend are Disney's preference for consensus builder Robert Iger over the more domineering Michael Eisner; Hewlett -Packard's choice of low-key Mark Hurd over high-profile Carly Fiorina; and Intel's transition from charismatic, rough-and-tumble Andy Grove to the more diplomatic and soft-spoken Paul Otellini.

When Otellini took over as CEO in May of 2005, he converted Grove's old antagonistic philosophy of "only the paranoid survive" to the more discrete "praise in public, criticize in private." To integrate a sense of connectedness into the company culture, Otellini hired sociologists and ethnographers to better discover what emotional ties potential customers had to certain product images in one particular region over another. Intel even hired doctors to work with their ethnographers to explore which technologies the elderly might find most useful in monitoring their vital signs or tracking how victims of Alzheimer's ate. "I have seen more flexibility," admitted Sony vice president Mike Abary, in a Business Week article, 'more of an open mind-set than in years past," appreciating the shift toward Intel's increasingly collaborative attitude.

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When Bill Ford Jr. took over as CEO of Ford Motor Co. after firing Jacques Nasser, it became clear that the corporate culture there was shifting away from Nasser's aggressive, hierarchical status style to Bill Ford's more collaborative awareness style. Bill is a passionate environmentalist and student of Buddhist philosophy. He's much more people-oriented than Nasser, who shook up the company with his hyper-aggressive management style. Yet Bill Ford is no pushover. As Mark Fields, president of Ford's Americas division, puts it in an issue of Time magazine, "You don't have to be a tyrant to be tough."

Though Bill Ford has since yielded the presidency to former Boeing executive Alan Mulally, he maintains a strong influence over his family's company, remaining executive chairman. No lover of hierarchy, he answered, in a Newsweek article when asked about his giving up his title of CEO, "I've always said that titles are not important to me...What's important is getting this company headed in the right direction."

After handing the CEO mantle over to Mulally, Ford said, "I have a lot of myself invested in this company, but not my ego. I just want the company to do well. It's not about me."

Mulally was characterized in the Wall Street Journal as a new-age Lou Gerstner, a "gregarious man...an executive with a strong track record for building teamwork in a large organization." This fit with Bill Ford's style of maintaining the connectedness of his management team-"searching for a combination of subordinates who shared his desire for a teamwork-oriented, collegial management culture." In Mulally's own words, as described in another Wall Street Journal article, "You talk to customers, dealers, Ford employees, UAW, your suppliers, your investors-everybody...I know that's what I have to do. I need to network with these groups."

While General Motors and Chrysler floundered in 2009, Ford's U.S. market continued to grow. Upon ascending to the leadership of Ford, Mullaly had acquired what he jokingly termed "the biggest home-equity loan in history"-cash and credit worth almost billion-a brilliant deal, according to financial analysts. With its focus on smaller cars and electric vehicles, Ford was in much better fiscal shape than its competitors, an indication that connecting with employees and customers does work where other approaches are not as nimble.

Is There a Shift Away From Ego-Centric CEOs to More Performance Oriented Leadership?

David Nour is a social networking strategist and one of the foremost thought leaders on the quantifiable value of business relationships. In a global economy that is becoming increasingly disconnected, David and his team are solving global client challenges with Strategic Relationship Planning™ and Enterprise Social Networking best practices. http://www.relationshipeconomics.net/

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